Company Marketing Lab specialized service provider in the area of personnel evaluation and quality of service by the method of Mystery Shopping (mystery shopper) in Ukraine since 2000. For the whole period of activity have been implemented a long-scale projects on the quality of service and staff evaluation of large companies in various fields of business.
Since 2007, the Marketing Lab is a member of the European Association of Providers Mystery Shopping.
Monitoring the quality of service, personnel evaluation, and other services are provided according to international standards, using the experience of the European programs Mystery Shopping.